FARGO electronic HDPii User Manual

Page 100

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RESTRICTED USE ONLY

Fargo Electronics, Inc.

HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1)

5-27

Troubleshooting with the Printer Error Message Table (continued)

Printer Error
Message

Cause Solution

No Magnetic
Encoder Installed

A print job with Magnetic
encoding was sent with no
Magnetic encoder
installed in the printer.

Ensure that no encoding data is
being sent with the print job and
reprint the card.

Mag Verify Error

The printer is unable to
verify encoded data.

Check the Cards and click on
Cancel Print.

No Mag Strip
Present

The Printer is unable to
find a Magnetic stripe on
the card.

Check the Cards and click on
Cancel Print.

No Smart Card
Encoder

No Smart Card Encoder is
installed in the printer.

To cancel, click on Cancel Print.

No Prox Card
Encoder

No Proximity Card
Encoder is installed in the
printer.

To cancel, click on Cancel Print.

Headlift Error

The Headlift Sensor is not
detecting movement from
the Headlift Cam.

Reboot the Printer by cycling power.

To cancel, press the Cancel Print
button.

Invalid Password

The Password entered is
not a valid password.

Press OK to enter another
password.

To cancel, press the Cancel Print
button.

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