Appendix, Troubleshooting – Sanyo PJLINK PLC-ZM5000L User Manual

Page 73

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Before calling your dealer or service center for assistance, check the items below once again.

1. Make sure you have properly connected the projector to peripheral equipment as described on pages

19-21.

2. Check the cable connection. Make sure that all computers, video equipment, and power cords are

properly connected.

3. Make sure that all power is switched on.

4. If the projector still does not produce an image, restart your computer.

5. If an image still does not appear, disconnect the projector from your computer and check your computer

monitor’s display. A problem may be noticed with your graphics controller rather than with the projector.

(When you reconnect the projector, be sure to turn the computer and monitor off before you turn on the

projector. Turn on equipment in the order of the projector and computer.)

6. If a problem still persists, check the following solutions.

Appendix

Problem:

Solutions

No power .

– Plug the power cord of the projector into the AC outlet.

– Wait until the POWER indicator stops blinking to turn on the projector again. (See

page 23)

– Check the WARNING TEMP. indicator. If the WARNING TEMP. indicator is blinking,

the projector cannot be turned on. (See page 72)

– Unlock the Key lock function for the projector. (See page 61)

– See if the filter cartridge is inserted. (See page 67)

– Check the projection lamp. (See pages 69-70)

PIN code dialog box

appears at start-up .

– PIN code lock is being set. Enter a PIN code; the “1234” or numbers

you have set.

(See pages 23, 61-62)

The initial display is

not shown .

– Make sure

Off or Countdown Off is not chosen at Display function.

(See “Setting” section on page 52)

The initial display is

not same with the

default one .

– Make sure

User or Off is not chosen at Logo select function.

(See “Setting” section on page 52)

When the projector is

on and you press the

input button, an icon

other than the Lamp

mode icon appears .

– That is the Filter warning icon. (See page 66)

An icon other than

Input mode or Lamp

mode icon appears .

– That is the Lamp replacement icon or the Filter warning icon. (See pages 66,69)

No image .

– Check the connection between your computer or video equipment and the projector.

– See if the input signal is correctly output from your computer. Some laptop

computers may need to be changed the setting for monitor output when connected to

the projector. See your computer’s instruction manual for the setting.

– It takes about 30 seconds to display an image after turning on the projector.

– See if the selected system is corresponding with your computer or video equipment.

– Select correct input source once again through menu operation. (See pages 33-35)

– Make sure the temperature is not out of Operating Temperature (41˚F–104˚F [5˚C–

40˚C]).

– Make sure that the shutter is opened. (pp.27, 63)

appears on the screen

– End of lamp life is approaching. Replace the lamp with a new one promptly. (See

page 69)

Troubleshooting

73

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