Operational – Universal Laser Systems X2-600 User Manual

Page 114

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8-4

Troubleshooting

Operational

Focus carriage looses X-axis
position and slams into the left or
right side of the rail during high
speed raster engraving

Mechanical interference

Dirty laser system

CPU overheating

Focus carriage X-axis bearing tensioning arm
too tight or binding



If the pattern is excessive:

X-belt too tight

Worn or binding X-axis bearings

Worn or binding X-axis idler pulley

Worn or binding X-axis motor

Firmware needs updating

Check if focus carriage makes contact with
material or other objects

Clean all optics, rails, bearings and belts

Clean CPU filters, correct ambient
temperature to be within specifications

Remove carriage from rail, check for freedom
of movement of tensioning arm. Lubricate if
necessary. Position of tensioning arm should
be no greater than 10 o’clock.

Check and/or adjust

Check and/or replace

Check and/or replace

Check and/or replace

Check with Service Department

When homing, the arm slams
repeatedly for a few seconds

Bent Y-flag

Dirty or faulty home sensor(s)

Faulty flex cable

Faulty lower flex cable board

Check and/or straighten

Replace upper flex board (home sensor)

Replace flex cable

Replace Lower flex cable board

When focusing, the Z-axis table only
moves in one direction

Dirty or faulty Z-axis sensor

Try to clean sensor(s) with compressed air,
otherwise replace sensor

When using Autofocus, the table
moves all the way down to the
bottom and gets stuck

Autofocus sensor and/ or reflector is dirty

Autofocus sensor is misaligned

Clean sensor and/or reflector

With the Z-axis table out of the way of the
Autofocus beam, check the sensor for only
an illuminated green light. A red light, both
lights, or no lights indicate a misalignment or
dirty condition. Clean, re-check, re-align the
Autofocus sensor.

When printing to the laser system,
the computer gives an error
message “Printer out of paper” or
“Printer offline and not responding”

Laser not turned on

Parallel port cable not connected or not
connected properly

Laser system is out of memory


Single file is too large for memory installed in
laser system

Bad parallel port in computer system

Damaged port in CPU

Turn on laser system

Connect cable or reseat connection at
computer and/or laser system

Check “Free Memory” in laser system control
panel. Clear laser system memory and try
again

Purchase more memory

Try printing to another printer using the same
port

Replace laser system’s CPU

When running the laser system, the
laser system will “freeze”, the clock
will keep advancing, but the
operator will have no control over
the system. The only way to restore
the system is to power the laser off
and then back on. This is a
symptom of file corruption.

Incorrect BIOS setting in computer

Using a printer cable longer than 6 ft.

Bad printer cable

Usage of device in between computer and
laser system

Some other parallel port driver interfering
with the laser system printer driver

Damaged port in CPU

Refer to manual on proper setting

Use only a 6 ft., IEEE1284 compliant printer
cable

Replace printer cable

Connect the laser system directly from
computer with the printer cable

Remove all other parallel port drivers and try
again

Replace laser system’s CPU






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