Transferring calls, Blind transfer, Consultive transfer – AASTRA 6730i (Version 3.2) User Guide EN User Manual

Page 105: Pre-dial & live dial mode, Handling calls

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Handling Calls

41-001376-00 Rev 01 – 06.2013

99

Transferring Calls

Blind Transfer

A blind transfer is when you transfer a call directly to another extension without consulting with the person receiving the
call. To do this, simply complete the transfer immediately after you have entered the number. The call goes directly to the
extension or outside line you transferred to. If the party you are transferring the call to does not answer, the transferred call
rings back to your extension.

Consultive Transfer

You also have the option to consult with the person you are transferring the call to, before you complete the transfer. To do
this, remain on the line until the receiving party answers the call. After consulting with the receiving party, you can either
complete the transfer or cancel the transfer to go back to the original call.

Pre-Dial & Live Dial Mode

By default, when users are initiating a conference call or transfer, they will not hear a dial tone before dialing begins (pre-
dial mode). The phone does not automatically dial out the number until the user presses the “Transfer” key. This allows the
users to make changes to the dialing number before initiating the call. Administrators can configure a live dial mode.

In live dial mode, when the user is completing a conference call or transfer, they will hear a dial tone before dialing begins.
In addition, the phone will either match the number to the dial plan or wait for the set digit timeout.

In the default pre-dial mode, users are able to edit the destination number prior to dialing, whereas in live dial mode they
are not able to, however the “Dial” and “Cancel” softkeys are provided while the user inputs the number.

Transferring Calls in Pre-Dial Mode

Use the following procedure to transfer a call to another extension in pre-dial mode. Use the following illustration as a ref-
erence.

IP Phone UI

Transfer
Key

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