Document Outline

• Software License Agreement
  • License
  • 30-Day Guarantee; Disclaimer
  • Limitation of Liability
  • Government Restricted Rights Legend; International Use
  • General
• Table of Contents
• CHAPTER 1
  • Overview
    • Introduction
    • Application Requirements
      • Additional System Options
• CHAPTER 2
  • CE Batch Installation
    • Introduction
    • Batch Installation Prerequisites by Operating System
      • Batch Installation Prerequisites for Windows Vista and Windows 7
      • Disabling User Account Control (UAC)
      • Required IIS Settings for Windows 7 and Windows Vista
      • Batch Installation Prerequisites for Windows Server 2008
      • Batch Installation Prerequisites for Windows XP/Windows Server 2003
    • Remote Data Access (RDA) Components
      • IntelliTrack Workstation Application
      • Internet Information Services (IIS)
      • Microsoft ActiveSync or Windows Mobile Device Center Software
      • Microsoft SQL Server
      • RDA Configuration
      • Automatic IIS Setup
      • Automatic IIS RDA Setup Options
      • Manual IIS Setup
    • PC and Handheld Device Communication
      • Installing Microsoft ActiveSync on your Desktop Computer
      • Using Mobile Device Center Software
    • Applying Firewall Exceptions
    • Reaching the Batch Synchronization Utility
      • Sync URL Setting
    • Determining your Device Installation
    • Installing the CE Batch Portable Application
    • Retrieving your Device Installer from the Hardware Support Matrix
    • Installing Package Track on the Handheld Device
      • Opening the Handheld Software
    • Registration Guidelines
• CHAPTER 3
  • Getting Started
    • Introduction
    • Opening Package Track
      • Moving through Package Track
      • Entering Information
      • System Options
      • The Help Menu
      • Exiting Package Track
    • Technical Support
      • Using IntelliTrack Technical Support
      • Software Services
• CHAPTER 4
  • System Options
    • Introduction
    • Verifying Database Connection
      • IntelliTrack Database
      • SQL Server Logon Information
      • Testing the Database Connection via the UDL File
      • Connecting to the Database with SQL Server Management Studio
    • Database Backup and Restore
    • Setting System Options
      • Reaching the Options Window
      • Viewing or Changing the Database Connection Setting
    • Setting Security
    • Technical Support Settings
    • Transferring Data
    • Sending Data to the Batch Portable Application
      • Uploading Data from the Handheld Application
      • Wireless Batch Option
• CHAPTER 5
  • Data Entry
    • Introduction
    • Recipients
      • Adding a Recipient
      • Editing a Recipient
      • Deleting a Recipient
      • Purging Recipients
      • File Requirements for Importing Recipients
      • Importing Recipients
    • Users
      • Adding a User
      • Editing a User
      • Deleting a User
    • Lookups
    • Mailrooms
      • Adding a Mailroom
      • Editing a Mailroom
      • Deleting a Mailroom
    • Carriers
      • Adding a Carrier
      • Editing a Carrier
      • Deleting a Carrier
      • Carrier Tracking Number Formats
    • Locations
      • Adding a Location
      • Editing a Location
      • Deleting a Location
    • Package Types
      • Adding a Package Type
      • Editing a Package Type
      • Deleting a Package Type
• CHAPTER 6
  • Notifications
    • Introduction
    • Setting Up Email Notification Server Settings
    • Enabling Email Notification
      • Editing the Notification Email
      • Entering Message Text in the Email Notification
• CHAPTER 7
  • Reports
    • Introduction
      • Report Preview, Print, and Export Options
    • Reaching the Reports Area
      • Package Track Reports
      • Viewing the Reports List from the Menu Bar
    • Generating Standard Reports
      • Generating the Package History Report
      • Generating the Packages On Hand Report
      • Generating the Shipping Manifest Report
    • Generating a Custom Report
    • Working with Custom Report Options
      • Adding or Modifying a Custom Report
      • Import and Export File Options
• CHAPTER 8
  • Package Maintenance
    • Introduction
    • Performing Package Maintenance
      • Selecting a Package
      • Finding a Package Record
      • Viewing the Package Values
      • Editing the Package Values
    • Archiving Package Information
    • Restoring Archived Information
• CHAPTER 9
  • Using the Handheld
    • Introduction
    • Scanning Packages
      • Scanning with an Integrated Scanner
      • Scanning with an Add-on Scanner
    • Getting Started with the Batch Portable Application
      • Opening Package Track
      • Configuring Package Track
    • Working with the Handheld Data
      • Viewing Data
      • Purging Data
      • Transferring Data
    • Receiving Packages
      • Receiving Packages with the Receive Option
      • Adding Packages with the Rapid Receive Option
      • Viewing and Editing Packages
      • Viewing and Adding Recipients
    • Delivering Packages
      • Delivering a Package by the Deliver Method
      • Delivering Packages by the Rapid Deliver Method
• Appendix A
  • Data Structures
    • Package Track Data Structures
      • Barcode Masks (i.e., Carrier Tracking Number Formats)
      • Deleted
      • Carriers
      • Delivery Status
      • Locations
      • Mailrooms
      • Package IDs
      • Packages
      • Packages Archive
      • Package Types
      • Recipients
      • Recipients Archive
      • Settings
      • Signatures
      • Users
• Appendix B
  • Database Maintenance
    • Verifying Database Connection
      • IntelliTrack Database
      • SQL Server Logon Information
      • Testing the Database Connection via the UDL File
      • Connecting to the Database with SQL Server Management Studio
      • Changing the Application Database Connection
    • Database Backup and Restore
      • Database Maintenance
      • Database Backup and Restore with SQL Server/ SQL Express
      • IntelliTrack Backup and Restore Database Utilities
• Appendix C
  • Manual IIS Setup
    • Overview
    • Additional IIS Setup Requirements
      • Manually Configuring IIS on Windows XP/ Windows Server 2003 Operating Systems
      • Setting up IIS v6.0 to Allow the DMS Web Service Extension
      • Manually Configuring IIS in Windows Vista/ Windows 7/ Windows Server 2008 Operating Systems
      • Setting Up IIS v7.0 to Allow the DMS Web Service Extension
      • Configuring the IntelliTrack Application Pool
• Appendix D
  • Checking IIS Setup
    • Overview
    • Reaching the Batch Synchronization Utility
      • Sync URL Setting
    • Glossary
  • Index