Troubleshooting, Problems accessing the management interface, Roubleshooting – LevelOne GSW-4876 User Manual

Page 295: Table 14: troubleshooting chart

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B

T

ROUBLESHOOTING

P

ROBLEMS

A

CCESSING

THE

M

ANAGEMENT

I

NTERFACE

Table 14: Troubleshooting Chart

Symptom

Action

Cannot connect using a

web browser, or SNMP

software

Be sure the switch is powered up.

Check network cabling between the management station and

the switch.

Check that you have a valid network connection to the switch

and that the port you are using has not been disabled.

Be sure you have configured the VLAN interface through

which the management station is connected with a valid IP

address, subnet mask and default gateway.

Be sure the management station has an IP address in the

same subnet as the switch’s IP interface to which it is

connected.

If you are trying to connect to the switch via the IP address

for a tagged VLAN group, your management station, and the

ports connecting intermediate switches in the network, must

be configured with the appropriate tag.

Forgot or lost the

password

Contact your local distributor.

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