8 - e, Ection, Rror – Triton 9661 Operation Manual User Manual

Page 210: Ecovery

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S

ECTION

8 - E

RROR

R

ECOVERY

8-2

M

ULTI

-C

ASSETTE

C

ASH

D

ISPENSER

O

PERATION

M

ANUAL

T

RITON

S

YSTEMS

, I

NC

.

M

ODELS

9640/9641/9660/9661

I

NTRODUCTION

The Cash Dispenser operating system determines the operational status of each of its components
by routinely performing a system status check. A status check is performed:

1.) During power up.
2.) Once every forty seconds while the dispenser is not in use.
3.) Before leaving the Management Functions main menu screen.
4.) After every transaction.

An error detected during a status check will place the dispenser in an “OUT OF SERVICE” mode
of operation and display the messages shown in Figure 8-1 on the LCD display screen.

E

RROR

R

ECOVERY

Many error conditions require the assistance of a qualified service technician to return the Cash
Dispenser to normal operation. But there are some actions that the end user can perform to confirm
the existence of a problem or correct simple problems.

Table 8-1, Error Recovery Procedures, provides a list of error conditions that can cause the Cash
Dispenser to enter an “OUT OF SERVICE” condition. The table lists the error codes, a description
of each error message and possible corrective actions non-service personnel can perform in an
attempt to return the unit to normal operation.

Many of the procedures direct you to RESET the Cash Dispenser as the first step. This action may
be all that is necessary to clear the error indication. In other cases further actions may be necessary.

Figure 8-1. The “Out of Service“ Display.

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