HP ProLiant BL10e G2 Server Blade User Manual
Page 200
Troubleshooting
Table C-1: Integrated Administrator Troubleshooting
Problems Possible
Solution
My Web browser flickers when I
view the Integrated
Administrator applet.
Be sure the client browser has at least 16-bit color depth.
My Web browser is not
supported by the Integrated
Administrator.
Be sure to use a supported Web browser. For the most up-to-
date information on supported Web browsers, please view the
customer advisories located at
www.compaq.com/support/servers
I am having general browser
problems.
For the most recent tips regarding the Integrated Administrator,
refer to the customer advisories on the following website:
www.compaq.com/support
My Web browser seems
unstable when I access the
Integrated Administrator.
Your Java Virtual Machine (JVM) must be build 3802 or newer.
Netscape users are advised to use Netscape 6.2 or later to
include this JVM and Internet Explorer users can download the
latest JVM from the Microsoft website:
www.microsoft.com/java/
This update is mandatory for Windows 95 and Windows 98
users and is available in Service Pack 2 for Windows 2000
users.
For the most up-to-date information on supported Web
browsers, please view the customer advisories located at
www.compaq.com/support/servers
The Integrated Administrator
does not show the most
up-to-date blade information.
The server blade information is
unknown.
The server blade configuration information is exchanged with
the Integrated Administrator during the server Power-On Self
Test (POST).
If the Integrated Administrator is restarted after the server
blades have booted, the Integrated Administrator does not
display the server blade configuration information until the
server blades are rebooted.
Also, the server blade BIOS obtains part of the information of
the server blade from the health driver; so after installing the
health driver, you may need to cycle the server blade power to
enable the Integrated Administrator sees new information.
continued
C-2
HP ProLiant BL e-Class Integrated Administrator User Guide
HP CONFIDENTIAL
Writer: Hilary Stead File Name: k-appc Troubleshooting.doc
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