HP XP7 Storage - Manual (Page 44)

In Windows Server 2003 (excluding the x86 edition) and Windows Server
2008 (excluding the x86 edition), Program Files is Program Files
(x86).
#2
The underlined part indicates a folder specified during installation.
After obtaining these files, be sure to also copy them to a backup
location.
Collecting Error Information
You need to collect HDLM error information both from the ESXi host and from
remote management clients. Note that, if syslog transfer is set up in the ESXi
host, you need to collect syslog from the transfer destination.
Collecting from the ESXi host
You can collect ESXi host log information by either of the following
methods:
¢
Using a vSphere client, export the system logs.
Use the default setting for specifying the sources to be collected.
¢
Log in to the ESXi host and execute the vm-support command to
collect the system logs.
Also, if a kernel panic occurs on the ESXi host, collect a core dump for
investigation.
Collecting from the remote management client
HDLM provides the utility for collecting HDLM error information
(DLMgetras).
By using the DLMgetras utility, you can simultaneously collect all the
information required for analyzing errors: information such as integrated
trace files, definition files, and information on the OS. You can use the
collected information for when you contact your HDLM vendor or
maintenance company.
For details on the DLMgetras utility, see The DLMgetras Utility for Collecting
HDLM Error Information on page 7-2 .
Collecting Audit Log Data
HDLM and other Hitachi storage-related products provide an audit log
function so that compliance with regulations, security evaluation standards,
and industry-specific standards can be shown to auditors and evaluators. The
following table describes the categories of audit log data that Hitachi storage-
related products can collect.
2-26
HDLM Functions
Hitachi Dynamic Link Manager (for VMware®) User Guide