HP XP Continuous Access Software User Manual

Page 220

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Table 42 Troubleshooting Problems with the Status of Logical Paths (continued)

Corrective Action

Description

Path Status

Delete the failed path, and also delete all paths and
remote storage systems not currently in use. The local
storage system can be connected to up to 64 remote
storage systems with up to eight paths to each remote
storage system.

Make sure that all ports on the local and remote storage
systems are properly configured: ordinary target ports
or RCU target ports for hosts, RCU target ports for
remote storage systems, and initiator ports for local
storage systems.

If necessary, connect to the remote storage system to
delete the paths or remote storage systems and
reconfigure the ports, then reconnect to the local
storage system. After that, add the path and remote
storage system again.

The storage system rejected
the request for establishing a
logical path because all
resources in the local and
remote storage systems
are being used for other
connections.

Resource Shortage
(Port)

or

Resource Shortage
(Pair-Port)

Make sure that you entered the correct remote storage
system S/N and path parameters (for example, local
storage system port, remote storage system port, and
controller ID). After that, delete the failed path. You
may need to change the minimum paths setting or
delete the remote storage system in order to delete the
path. After the deletion finishes, add the path and the
remote storage system.

Make sure that you entered the correct controller ID,
and also make sure that the topology settings for the
local and remote storage system ports are correct.

The serial number (S/N) of the
remote storage system does
not match the specified serial
number (S/N).

Serial Number
Mismatch

Make sure that the topology settings for the local and
remote storage system ports are correct.

Make sure that you entered the correct remote storage
system S/N and path parameters (for example, local
storage system port, remote storage system port, and
controller ID). After that, delete the failed path. You
may need to change the minimum paths setting or
delete the remote storage system in order to delete the
path. After the deletion finishes, add the path and the
remote storage system again.

The specified port is not
configured as an initiator port,
or this path already exists.

Invalid Port

Delete the failed path. Check the specified port number
or the cable connection and then retry.

The specified port number is
invalid. The cable is not
connected to the specified
port.

Port number
invalid

Delete the failed path and retry.

A timeout error has occurred
in the fibre path between the
local and remote storage
systems.

Communication
error

Make sure that you specified the correct remote storage
system port. Correct the port number if necessary.

Make sure that the local and the remote storage systems
are connected via cables to each other. If the storage
systems are not connected via cables, connect them
via cables and then retry the operation.

Make sure that the topology settings for ports on the
local and remote storage systems are correct.

The specified port in the
remote storage system is
physically disconnected from
the local storage system.

Pair-Port Number
Mismatch

Make sure that the remote storage system port is
configured as an RCU target port.

The specified remote storage
system port is not configured
as an RCU target port.

Pair-Port Type
Mismatch

220 Troubleshooting

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