Document Outline

• HP 3PAR Service Processor Software User’s Guide
• Contents
• 1 Introduction
  • Supported Service Processors
• 2 Overview
  • Customer Responsibilities
  • Service Processor Connectivity Overview
  • Secure Network Mode Overview
  • SP Mode Overview
  • SPOCC Overview
    • Logging In to SPOCC
    • Changing the SP Password by Using SPOCC
  • SPMAINT Overview
    • Accessing SPMAINT
    • SPMAINT Interface
    • Accessing the Interactive CLI
  • Policy Server Overview
  • Secure Service Agent Overview
  • Default User Accounts
    • Default SP User Accounts
    • Default CLI User Accounts
• 3 SP Control/Status Functions
  • Stopping and Starting System-Related Processes
  • Mounting and Unmounting a CD or DVD on the SP
  • Resetting the Quiesce State in the Transfer Process
  • Administering an SP File Transfer Trigger
  • Managing Date and Time Settings
    • Changing the Date in SPMAINT
    • Changing the Time in SPMAINT
    • Changing the Time Zone in SPMAINT
  • Managing NTP Configuration
    • Displaying the NTP Configuration by Using SPMAINT
    • Adding an External NTP Server by Using SPMAINT
    • Removing an External NTP Server by Using SPMAINT
  • Defining the SP Process Control Parameters
    • Editing File Transfer Processes by Using SPMAINT
  • Running a SPLOR or an MSPLOR
  • Running SP Check Health
• 4 Network Configuration
  • Configuring the Network for the Service Processor
  • Configuring the Firewall
    • Displaying Firewall Status
    • Disabling Permissive Mode
  • Changing the Public Network Interface Parameters
    • Changing the SP Default Route
    • Changing the SP IP Address
    • Changing the SP Netmask
    • Changing the SP Default Gateway
  • Changing Transfer Media Settings
    • Changing the Transfer Media
    • Changing the Remote Operations Transfer Media
• 5 StoreServ Product Maintenance
• 6 Local Notification Service
  • Setting Up Local Notification
    • Enabling Local Notification Access
    • Configuring Local Notification Settings During Initial Setup
  • Using Notification Maintenance Utilities
  • Configuring Mailhost
  • Editing the Sites Table
    • Adding a Site
    • Editing the Product Table
      • Adding an Entry to the Product Table
      • Editing the Product Table Entries
      • Deleting a Product
    • Predefining Symptoms
      • Adding a Predefined Symptom
      • Editing Predefined Symptoms
      • Deleting a Predefined Symptom
  • Editing Default Shifts and Exceptions
    • Using the Global Default Shift Pattern
    • Using Prime Shift Patterns
    • Using Prime Shift Exceptions
      • Using Default Prime Shift Exceptions
      • Adding a Prime Shift Exception
      • Editing Default Shift Exceptions
      • Deleting a Prime Shift Exception
  • Enabling and Disabling RAP Forwarding
  • Managing Notification Records and User Profiles
  • Managing User Profiles
    • Adding a User Profile
  • Managing Local Notification Records
    • Adding a Notification Record
    • Editing a Notification Record
    • Deleting a Notification Record
  • Disabling Local Notification Access
• 7 HP 3PAR Communication Settings
  • Using Customer Controlled Access
    • Selecting the CCA Setting
    • Changing the CCA Setting
  • Using the File Transfer Monitor
• 8 Virtual Service Processor
  • Deploying the Virtual SP
    • Deploying the Virtual SP by Using VMware
    • Importing the Virtual SP into Hyper-V
  • Using Snapshots
    • Taking a Snapshot of the Virtual SP by Using the vSphere Client
    • Taking a Snapshot of the Virtual SP by Using Hyper-V
    • Using a Snapshot to Restore the Virtual SP in vSphere Client
    • Using a Snapshot to Restore the Virtual SP in Hyper-V
• 9 Troubleshooting
  • Overview of Troubleshooting Guidelines and Tools
    • Troubleshooting Guidelines
    • Troubleshooting Tools
      • Audit and Logging Information
      • SPLOR
        • Running a SPLOR from SPOCC
        • Using a SPLOR
  • Troubleshooting SP Issues
    • Troubleshooting Virtual SP Issues
      • Error Message: “VM with this name already exits [sic]”
• 10 Support and Other Resources
  • Contacting HP
  • HP 3PAR documentation
  • Typographic conventions
  • HP 3PAR branding information
• 11 Documentation feedback