RKI Instruments SDM-E2 - Manual (Page 69)

Troubleshooting • 64
• No IR connection
between EAGLE 2
and SDM-E2
• SDM-E2 is not turned on.
• The EAGLE 2 is not
correctly inserted into the
instrument cradle.
• The IR window is dirty.
1. Turn on the SDM-E2. If it does
not turn on, check that the AC
adapter is plugged into an AC
socket and to the jack on the
back of the SDM-E2.
2. Check to make sure the EAGLE
2 is inserted properly.
3. Clean the IR window on the
SDM-E2.
4. If the difficulties continue, contact
RKI Instruments, Inc. for further
instruction.
• Control buttons do
not function
correctly for
standalone
operation
• The SDM-E2 is connected
to a computer and the PC
Controller program is
running.
1. Disconnect the USB cable from
the back of the SDM-E2 if it is
connected. See the SDM-E2 PC
Controlled Configuration
Operator’s Manual for
instructions to use the SDM-E2 in
PC Controlled configuration.
• The COPY
function does not
copy files to the
USB drive
• The USB drive is
defective.
• The USB drive is not
inserted properly.
• The SDM-E2 is connected
to a computer, the PC
Controller program is
running, and an
instrument is turned on.
1. Perform a COPY operation with a
different USB drive.
2. Be sure that the USB drive is
inserted correctly.
3. Disconnect the SDM-E2 from the
computer.
4. If the difficulties continue, contact
RKI Instruments, Inc. for further
instruction.
• The batteries in
the EAGLE 2 are
not charging
• The EAGLE 2 has alkaline
batteries installed.
• One of the rechargeable
batteries is faulty.
• The charging plug from
the SDM-E2 is not fully
inserted in the EAGLE 2
jack.
• The charger is
malfunctioning.
1. Check to make sure your EAGLE
2 doesn’t have alkaline batteries
installed.
2. Replace the rechargeable
batteries and attempt to charge
them.
3. Be sure that the charging plug
from the SDM-E2 is fully inserted
in the EAGLE 2 jack.
4. If the difficulties continue, contact
RKI Instruments, Inc. for further
instruction.