Dell PowerEdge RAID Controller H700 - Manual (Page 131)

Troubleshooting 131
9
Troubleshooting
To get help with your Dell PowerEdge RAID Controller (PERC) H700 and
H800 cards, you can contact your Dell Technical Service representative or
access support.dell.com.
Post Error Messages
The controller BIOS read-only memory (ROM) provides Int 13h functionality
(disk I/O) for the virtual disks connected to the controller. You can boot from
or access the physical disks without a driver. Table 9-1 describes the error and
warning messages for the BIOS.
Table 9-1. BIOS Errors and Warnings
Error Message Probable Cause Corrective Action
A discovery error has
occurred, please power
cycle the system and
all the enclosures
attached to this
system The message indicates that
discovery did not complete
within 120 seconds. The
SAS cables for your system
might be improperly
connected.
Check the cable
connections and restart
the system.
There are X enclosures
connected to connector
Y, but only maximum of
4 enclosures can be
connected to a single
SAS connector. Please
remove the extra
enclosures then
restart your system. This message is displayed
when the BIOS detects
more than 4 enclosures
connected to a single SAS
connector.
Remove all additional
enclosures and restart
your system.
PERC7.2_UG.book Page 131 Thursday, March 3, 2011 2:14 PM