Running the system diagnostics, System diagnostics testing options – Dell PowerVault 770N (Deskside NAS Appliance) User Manual

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the components inside the system. See your System Information Guide for complete information about

safety precautions, working inside the computer, and protecting against electrostatic discharge.

3. Remove the system cover (see "Removing the Cover").

CAUTION:

The microprocessor and heat-sink assembly can get extremely hot during system operations.

Ensure that both components have had sufficient time to cool before touching them.

CAUTION:

When handling the processor and heat-sink assembly, avoid sharp edges on the heat sink.

4. Ensure that all components (memory modules, expansion cards, and processors) are properly and securely installed.

See the Installation and Troubleshooting Guide.

5. Verify that all jumpers are set correctly (see "

Jumpers and Connectors

").

6. Ensure that all cables inside the system are firmly attached to their appropriate connectors.

7. Replace the system cover (see "Replacing the Cover").

8. Replace the bezel (see "Replacing the Bezel").

9. Reconnect the system to the electrical outlet and turn on the system, including attached peripherals.

If the problem is resolved, no further steps are necessary. If the problem is not resolved, proceed to "Observing the

Boot Routine."

Running the System Diagnostics

You can run system diagnostics from a set of diskettes that you create by downloading the system diagnostics from the Dell

Support website at support.dell.com.

NOTE:

To perform the tasks in this section, you can connect a keyboard, mouse, and monitor to your system, or you

can use the console redirection function on the serial port (COM1). See the Installation and Troubleshooting Guide for

detailed instructions and the location of the serial port. See the System Administrator's Guide for information about

console redirection.

To run the system diagnostics from the diskettes, perform the following steps:

1. Go to the Dell Support website at support.dell.com and download the system diagnostics.

2. Create diskettes from the downloaded diagnostics program.

3. Insert the first diagnostics diskette.

4. Reboot the system.

When you start the system diagnostics, a message is displayed telling you that the diagnostics are loading. Next, the

Diagnostics menu appears. The menu allows you to run all or specific diagnostic tests or to exit system diagnostics.

NOTE:

Before you read the rest of this section, start the system diagnostics so that you can see the utility on your

screen.

System Diagnostics Testing Options

To select an option from the Diagnostics menu, highlight the option and press <Enter>, or press the key that corresponds

to the highlighted letter in the option.

Table 2-1

provides a brief explanation of testing options.

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