Troubleshooting a nic – Dell PowerEdge C8000 User Manual

Page 212

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Troubleshooting

Troubleshooting a NIC

1 Restart the sled and check for any system messages pertaining to the NIC

controller.

2 Check the appropriate indicator on the NIC connector. See "NIC Indicator

Codes" on page 14.
• If the link indicator does not light, check all cable connections.
• If the activity indicator does not light, the network driver files might

be damaged or missing.

• Remove and reinstall the drivers if applicable. See the NIC's

documentation.

• Change the auto-negotiation setting, if possible.
• Use another connector on the switch or hub.
If you are using a NIC card instead of an integrated NIC, see the

documentation for the NIC card.

3 Ensure that the appropriate drivers are installed and the protocols are

bound. See the NIC's documentation.

4 Enter the System Setup program and confirm that the NIC ports are

enabled. See "Using the System Setup Program" on page 49.

5 Ensure that the NICs, hubs, and switches on the network are all set to the

same data transmission speed. See the documentation for each network

device.

6 Ensure that all network cables are of the proper type and do not exceed the

maximum length.
If all troubleshooting fails, see "Getting Help" on page 241.

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