Kofax Front-Office Server 3.0 - Manual (Page 34)

Kofax Front-Office Server Administrator’s Guide
34 Kofax, Inc.
files from the Errors subfolder to the Unprocessed folder. Kofax Front-Office Server then starts
processing the scan job.
You can change the properties for retry frequency and the maximum number of retries.
X To change the frequency and number of retries
1 In the \conf folder, locate the shared_resources.properties configuration file and open it
with a text editor.
2 Locate the following properties and change the values as follows. Both properties are
optional.
„ scanjob.server.retry.frequency
Specify the time to wait between retries for a scan
job, in seconds. If this property is unspecified, the default 30 will be used.
„ scanjob.server.retry.limit
Specify the number of retries for a scan job. If this
property is unspecified, the default 3 will be used.
3 Save the file.
4
Restart Kofax Front-Office Server.
Configuring Database Retries
The database retry applies when a database operation (for example insert, query, update, etc.)
fails. Based on the retry settings, the failed operation will be retried.
You can change the properties for the maximum number of retries and for retry frequency, and
you can also change those values specifically for the Web Client transactions (you may want to
make the values smaller so you limit any possible wait time for the Web Client users.
X To change the number and frequency of retries
1 In the \conf folder, locate the shared_resources.properties configuration file and open it
in a text editor.
2 Locate the following properties and change the values as follows.
„ db.failover.retry.count
Specify the time to wait between retries, in seconds. If
this property is unspecified, the default 10 will be used.
„ db.failover.retry.interval
Specify the number of retries. If this property is
unspecified, the default 1 will be used.
„ kde.db.failover.retry.count
Specify the time to wait between retries, in seconds.
If this property is unspecified, the default 10 will be used.
„ kde.db.failover.retry.interval
Specify the number of retries. If this property is
unspecified, the default 1 will be used.
3 Save the file.
4 Restart the Kofax Front-Office Server.
Configuring Retries to Storage Destinations
If a destination location (inbox, watched folder) is not available to receive a document or file, by
default a series of retries begins and continues every 500 milliseconds for 30000 milliseconds.
You can change the properties for retry timeout and interval between retries.