FingerTec AC800 Plus MC - Manual (Page 62)

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APPENDIX
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TROUBLESHOOTING
7 When I tried to enroll my fingerprint into the FingerTec¤ Finger-
print Reader, the reader produced “Duplicate Finger” voice message.
Why is that?
The “Duplicate Finger” voice message will only be produced if the enrolling finger is
found to have existed in the reader. Choose another finger.
8 The FingerTec® Fingerprint Reader produces “The clock is full” every
time I perform verification. What should I do?
This means that the transaction storage of the reader full. Download the data from
the reader to the PC by TCMS V2. After download process has been performed, the
data will be deleted automatically.
9 Could I configure the FingerTec® device to shut down or power
on automatically?
The schedule can be configure under the Power Management Option. This is advisable
as to let the device takes a break after a long-hour usage.
10 My previous card access system left me the old cards. Can I use these
cards to work on AC800 Plus MC?
AC800 Plus MC will only read or write MIFARE card. Please make sure that your card
is MIFARE card for it to work on AC800 Plus MC.
11 I lost my USB extension for AC800 Plus/AC800 Plus MC. Can I purchase
a normal USB extension from my local market?
Yes. This USB extention is universal and available everywhere.