Troubleshooting – Fluke Biomedical INCU Incubator Analyzer User Manual

Page 56

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INCU
Operators Manual

5-4

Troubleshooting

Problem

Possible Cause

Corrective Action

INCU does not initialize
when the top covers are
opened.

Internal Battery Low

Recharge Battery or
Connect AC Charger for
operation.

Master ON/OFF switch
on side panel not turned
on.

Push switch to turn the
INCU on.

INCU does not
communicate with the
computer

RS-232 cable not
plugged in.

Verify that the INCU is
connected properly.

Incorrect cable

Verify the cable used to
connect the RS-232 is a
straight-through cable. Null
modem cables will not
work properly.

Correct COM port not
selected

Select the COM port used
via the PC Software –
Tools menu.

Operating system not
supported.

The INCU PC Software
requires 16550 UART.
This is not present in
earlier windows operating
systems Windows 3.0, 3.1,
and Workgroup for
Windows 3.11. These
operating systems are not
supported. More
information is available on
this issue from the
Microsoft website.

INCU not initialized

Turn the analyzer off then
on to reinitialize the unit.

Fault sensor: 1 to 4
during starting sequence

Problem with
Temperature sensor

Return the INCU for
service.

The sensor temperature
is out of the range
(4°C to 70°C).

Allow the sensor to reach
ambient room
temperature, then
reinitialize the unit by
turning the power off then
back on.

Fault sensor: 2

Sensor is connected to
the radiant baby
assembly
prior to
conducting the self-test.

Disconnect the T2 sensor
from the radiant baby
assembly
. Allow the
sensor to reach ambient
room temperature, then,
reinitialize the unit by
turning the power off then
back on.

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