Skutt KilnMaster Kilns Manufactured after March 1 2006 - Manual (Page 31)

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t
RoubLeshooting
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Our
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iln
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arranty
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Ork
All Skutt Kilns come with a Two Year Warranty which covers
parts and labor. All warranty claims must be approved and
serviced by an Authorized Skutt Distributor. If there is not an
Authorized Skutt Representative in your area you may contact
Skutt Kilns directly for authorization, however, labor costs will
not be covered.
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On
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arranty
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Ork
Once the warranty has expired, many Skutt Kiln owners prefer
to work on their own kilns to save money. We still recommend
that you work closely with a Skutt representative to insure the
diagnosis and repair are correct and done safely. There are
a number of resources available to help you troubleshoot the
problem efficiently and effectively.
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Our
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Ocal
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kutt
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istriButOr
Your local Skutt Distributor should have a kiln repair technician on staff and replacement parts in stock. This is the
best place to start since the call is local and you can often pick up parts that same day.
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he
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kutt
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actOry
Skutt has a well-trained staff at your disposal for technical support and information Monday through Friday from
8:00 AM to 5:00 PM Pacific Time. We will be happy to assist you with installation questions and troubleshooting
of technical problems.
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he
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kutt
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eBsite
You also have a complete library of technical support
information at your fingertips on our web site. To access this
data just go to www.skutt.com, and click on the “Ceramic
Kilns” tab. This will take you to the Ceramic Kilns Home page.
Now go to the “Resources” tab in the top navigation bar and
choose “Tech Support”. Here you will find a whole library
of documents on testing procedures, repair instructions and
diagnostic tips.
With some basic guidelines and a general understanding of
how your kiln functions, it is possible to safely diagnose and
solve firing problems on your own. Just remember to be safe
and ask for help when you need it.
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rrOr
c
ODes
Error Codes are designed to protect your kiln and the ware inside your kiln if there is a problem with the firing.
In most cases when an error is triggered the kiln will shutoff and display E followed by
the Error Code that describes the error that occurred. Non-critical errors will not stop the
firing but they will display a code to notify you of the problem.
The following tables describe the error codes, their probable cause, and recommended
solutions. If you run across a code that is not listed or you need help explaining, please
give Skutt or your local distributor a call.