Thinklogical HDX80 Manual - Manual (Page 37)

Revision A December 2011 29
Product Serial Number
Thinklogical™ products have a unique serial number, imprinted on an adhesive label that is
fixed to the bottom of the chassis. The serial number includes a date-code. The format for the
date-code is 2 digits for the month, 2 digits for the day and 2 digits for the year, plus two or three
digits for a unique unit number. This serial number is also found on the original shipping carton.
Connection to the Product
Connections and installation hardware for our products use industry-standard devices and
methods. All wiring connections to the customer equipment are designed to minimize
proprietary or customized connectors and cabling. Power connections are made with regionally
appropriate power cords and approved methods.
Part 3: Thinklogical™ Support
Customer Support
Thank you for choosing Thinklogical™ products for your application. We appreciate your
business and are dedicated to helping you successfully use our products. Thinklogical™ is
always here to help.
Thinklogical™ is an engineering company and we will make every effort to ensure that you
receive the information you require directly from our most knowledgeable engineers. We
believe that the first line of support is the design engineer that developed the product.
Therefore, your questions will be handled promptly by our in-house engineers who are most
familiar with your products.
To contact Thinklogical™ use the following telephone numbers and internet-based methods:
Website
Check out our website for current product offerings, support information and general information
about all of the products we offer.
Our internet website offers product information on all current systems, including technical
specification sheets and installation guides (for viewing online or for download), product
diagrams showing physical connections and other information you might need.
Internet: www.thinklogical.com
Note: Most online documents are stored as Adobe Acrobat “PDF” files. If you
do not have the Adobe Acrobat reader needed to view PDF files, visit
www.adobe.com for a download.
Email