Thinklogical HDX80 Manual - Manual (Page 39)

Revision A December 2011 31
of our normal business hours, please contact us beforehand and we will do our best to make
arrangements to help you with your Thinklogical™ products.
Warranty
Thinklogical™ warrants this product against defects in materials and workmanship for a period
of one year from the date of delivery. Thinklogical™ and its suppliers disclaim any and all other
warranties.
Note: Thinklogical™ Inc. products carry a one year warranty, with longer term
available at time of purchase on most products. Please refer to your product
invoice for your products Warranty Terms & Conditions.
Defect remedy shall be, repair or replacement of the product, provided that the defective
product is returned to the authorized dealer within a year from the date of delivery.
If you wish to return your device, contact the Thinklogical™ authorized dealer where you
purchased the device, or if you purchased directly, call Thinklogical™ at 1-800-291-3211 (USA).
Return Authorization
If you must return a product to Thinklogical™ directly:
Contact Customer Support at 1-800-291-3211 or 203-647-8700.
Customer Support will ask you to describe the problem and will issue you a Return
Merchandise Authorization number (RMA#).
Pack the device in its original box, if possible, and return it with the RMA# on the box.
Note: Do not return a product to Thinklogical™ without a Return Material
Authorization Number.
Return address for products with Return Material Authorization:
Attn: RMA#
100 Washington Street
Milford, CT 06460 USA
PH: 800-291-3211 (USA only)