Thinklogical HDX80 Manual - Manual (Page 38)

Revision A December 2011 30
Thinklogical™ is staffed Monday through Friday from 8:30am to 5:00pm, Eastern Time Zone.
We will try to respond to your email inquiries promptly, use the following email addresses for
your different needs:
[email protected] – Information on Thinklogical™ and our products.
[email protected] – Sales Department - orders, questions or issues.
[email protected] – Product support, technical issues or questions, product
repairs and request for Return Authorization.
Telephone
Telephone Sales: Contact our expert, technically oriented sales staff via telephone in Milford,
CT at (203) 647-8700 or if in the continental US, you may use our toll-free number (800) 291-
3211. We are here Monday through Friday from 8:30am to 5:00pm, Eastern Time Zone. Ask
for their direct dial phone number when you call.
Telephone Product Support: Contact Product Support via telephone in Milford, Connecticut at
(203) 647-8700. The support lines are manned Monday through Friday, 8:30am to 5:00pm,
Eastern Time Zone.
International Sales: Please contact our US sales staff in Milford, CT at (203) 647-8700. We
are here Monday through Friday, 8:30am to 5:00pm, Eastern Time Zone (same as New York
City). If leaving a voice message, please provide a “best time to call back” so we may reach
you at your convenience.
Our switchboard attendant will direct your call during regular business hours. We have an
automated attendant answering our main telephone switchboard after regular business hours
and holidays. You can leave voice messages for individuals at any time. Our Sales
Representatives have direct numbers to speed up your next call to us.
Fax
Our company facsimile number is (203) 783-9949. Please indicate the nature of the fax on your
cover sheet and provide return contact information.
Product Support
Thinklogical’s™ support personnel are available Monday through Friday from 8:30am to
5:00pm, Eastern Time Zone. If your application might require assistance at some time outside