4 forgotten password, Forgotten password – SMA SB 1.5-1VL-40 User Manual

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PV systems registered in a communication product
With PV systems that are registered in a communication product (e.g. Sunny Portal,
Sunny Home Manager), you can also assign a new password for the user group Installer via
the communication product. The password for the user group Installer is also the system
password for the PV system. If you assign a password for the user group Installer on the
inverter user interface that does not correspond to the system password, the inverter can no
longer be reached by the communication product.

• Ensure that the password for the user group Installer is the same as the system password

in the communication product.

Procedure:

1. Call up the inverter user interface (see Section 8.1, page 34).
2. Log in as Installer or User.
3. Call up the menu Device Parameters.
4. Select [Edit parameters].
5. In the parameter group User Rights > Access Control change the password of the desired

user group.

6. Select [Save all] to save the changes.

8.4

Forgotten Password

If you have forgotten the password for the inverter, you can unlock the inverter with a Personal
Unlocking Key (PUK). For each inverter, there is one PUK for each user group (User and Installer).
Tip: With PV systems in Sunny Portal, you can also assign a new password via Sunny Portal for the
user group Installer. The password for the user group Installer is the same as the system
password in Sunny Portal.

Procedure:

1. Request PUK (application form available at www.SMA-Solar.com).
2. Call up the inverter user interface (see Section 8.1, page 34).
3. Enter the PUK instead of the password when registering on the user interface.
4. Call up the menu Device Parameters.
5. Select [Edit parameters].
6. In the parameter group User Rights > Access Control change the password of the desired

user group.

7. Select [Save all] to save the changes.

PV Systems in Sunny Portal
The password for the user group Installer is also the system password for the PV system in
Sunny Portal. Changing the password of the user group Installer can lead to the inverter no
longer being able to be reached by Sunny Portal.

• Assign the changed password of the user group Installer as the new system password in

Sunny Portal (see the Sunny Portal user manual at www.SMA-Solar.com).

8 Using the Inverter User Interface

SMA Solar Technology AG

Operating Manual

SB15-25-BE-en-10

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