Replace parts, Replace the roller kit, Replace the pickup roller module – HP ScanJet Enterprise Flow 5000 s4 User Manual
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Replace parts
Replacing parts when necessary helps ensure high-quality scans. Parts might need to be replaced when
indicated by the HP Scanner Tools Utility, or if the scanner is not working correctly. The roller replacement kit
includes the following replacement parts:
●
Pickup roller module
●
Separation rollers
The replacement kit also includes detailed instructions for replacing each of these parts.
Replace the roller kit
Replace the rollers under the following conditions:
●
When the Maintenance Recommended dialog indicates they are due for maintenance.
●
If the scanner experiences repeated document jams.
NOTE:
HP recommends replacing the rollers every 100,000 scans.
The HP Scanner Tools Utility can provide a reminder when service is needed, which depends on many
conditions and might be sooner than this replacement interval.
NOTE:
The roller replacement kit is a consumable and is not covered under warranty or standard service
agreements.
Replace the pickup roller module
To replace the rollers, follow these steps:
1.
Press the Power button to turn off the scanner, and then disconnect the USB cable and power supply
from the scanner.
2.
Pull forward on the latch to open the document feeder hatch.
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Chapter 3 Care and maintenance
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