HP SmTank 5101 All-In-One Wireless Thermal Inkjet Color Printer User Manual

Page 53

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5.

Press the Resume button

to continue printing or press the Cancel button

.

6.

If the problem persists, turn the printer off and on again, or contact HP.

Error E4

There is a paper jam.

Clear the jam.

See

Jams and paper-feed issues

.

CAUTION:

Do not open the printhead cover.

Error E5

The scanner is not working.

1.

Press the Cancel button

, and then try scanning again.

2.

If scanning still fails, turn the printer off, and then on again.

The printer can still print even if the scanner is not working.

Error E6

The printer is in an error state.

Restart the printer.

1.

Turn off the printer.

2.

Unplug the power cord.

3.

Wait a minute, and then plug the power cord back in.

4.

Turn on the printer.

If the problem persists, contact HP.

Error E7

One or more ink tanks are out of ink.

1.

Open the front door and ink tank cap.

2.

Open the ink bottle, place it upside down on the tank, and click into place.

Wait for the ink to fill the tank.

3.

Close the bottle cap, tank cap, and the front door.

For more information, see

Refill ink tanks

.

Error E4

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