Copy and scan issues, Network and connection issues (wi-fi models), Fix network connection issues – HP SmTank 5101 All-In-One Wireless Thermal Inkjet Color Printer User Manual
Page 82: S, see, Before yo, Ou encounter issues, see, Copy and scan, Issues
●
To protect the printheads from drying out, always turn the printer off using the Power button, and wait
until the Power button light goes out.
●
Do not open or untape printheads until you are ready to install them, as this can lead to print quality
issues. Leaving tape on the printheads reduces ink evaporation.
●
Install both the black and color printheads correctly. See
Verify that the printheads are installed properly
●
After you have set up the printer, do not open the printhead cover unless instructed.
●
You can align the printheads to improve the print quality. See
for more
information.
●
If you remove a printhead from the printer for any reason, try to replace it again as soon as possible. If
left unprotected outside the printer, the printhead may begin to dry out.
Ink tips
●
Make sure the ink tanks are not low on ink before printing. See
●
Refill the ink tanks when they are low on ink. Printing with the ink tanks low on ink may cause damage to
your printer.
●
Do not tilt the printer.
NOTE:
Original HP printheads and ink are designed and tested with HP printers and papers to help you
easily produce great results, time after time.
HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a
result of using a non-HP supply will not be covered under warranty.
Copy and scan issues
Troubleshoot copy and scan issues.
●
Tips for successful scanning and copying
●
U
o help diagnose and fix issues automatically.
NOTE:
This tool is for the Windows operating system, and is only available in some languages.
●
If one or more Copy buttons do not light up or appear not to be responding or working, try one or more of
the following. Contact HP if the problem persists.
–
Try lifting and closing the scanner lid.
–
Clean the scanner lid sensor, it could be covered by dust or debris. See
Network and connection issues (Wi-Fi models)
Troubleshoot network and connection issues.
Fix network connection issues
Choose one of the following troubleshooting options:
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Chapter 8 Solve a problem