HP SmTank 5101 All-In-One Wireless Thermal Inkjet Color Printer - Manual (Page 88)

Clean the exterior
WARNING! Before cleaning the printer, turn the printer off by pressing the Power button , and
unplugging the power cord from the electrical socket.
Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. Keep fluids away from the
interior of the printer, as well as from the printer control panel.
HP support
HP online support provides a variety of options for help with your printer. For the latest product updates and
support information, visit the HP support website at hp.com/support .
NOTE: You can also use the HP Smart app to check printer errors and get troubleshooting assistance. For
information about this app, see Use the HP Smart app to print, scan, and manage .
Contact HP
If you need help from an HP technical support representative to solve a problem, contact HP . The following
contact options are available at no cost for in-warranty customers (HP agent-assisted support for out-of
warranty customers may require a fee):
● Chat with the online HP Virtual Agent.
● Call an HP support agent.
When contacting HP support, be prepared to provide the following information:
● Product name (located on the printer)
● Product number and serial number (on a label on the printer)
82 Chapter 8 Solve a problem