Web services issues (wi-fi models) – HP SmTank 5101 All-In-One Wireless Thermal Inkjet Color Printer User Manual
Page 84
4.
Keep holding Resume button
and Black Copy button
for 5 seconds, and then release them.
Restore printer network settings from the control panel (Wi-Fi models)
1.
Press and hold the Information button
for 5 seconds until the control panel buttons light up.
2.
Press the Wi-Fi button
and the Cancel button
at the same time for 5 seconds until the Wi-Fi
light blinks blue.
Restoring printer network settings places the printer in Wi-Fi setup mode. In Wi-Fi setup mode, the Wi-Fi
light blinks blue, the Wi-Fi signal bars cycle, and the Wi-Fi alert icon is off. See
Restore printer factory defaults or network settings from EWS (Wi-Fi models)
1.
2.
Click the Settings tab.
3.
Click Restore Defaults, and select the option to restore the factory default settings or network settings.
4.
Click the button on the selected page to continue.
Web Services issues (Wi-Fi models)
If you are having problems using Web Services, check the following:
●
Make sure the printer is connected to the Internet using a supported network connection.
●
Make sure the latest product updates have been installed on the printer.
●
Make sure Web Services is enabled on the printer. See
Use Web Services (Wi-Fi models)
●
Make sure the network hub, switch, or router is turned on and working correctly.
●
If you are connecting the printer using a wireless connection, make sure the Wi-Fi network is functioning
properly. For more information, see
Network and connection issues (Wi-Fi models)
●
If your network uses proxy settings when connecting to the Internet, make sure the proxy settings you
are entering are valid:
–
Check the settings being used by the web browser you are using (such as Internet Explorer, Firefox, or
Safari).
–
Check with the IT administrator or person who set up your firewall.
If the proxy settings used by your firewall have changed, you must update these settings in either the
printer control panel or the embedded web server (EWS). If these settings are not updated, you will
not be able to use Web Services.
For more information, see
Use Web Services (Wi-Fi models)
78
Chapter 8 Solve a problem