Power button light, Document icon and paper errors, Error e8 – HP SmTank 5101 All-In-One Wireless Thermal Inkjet Color Printer User Manual

Page 54: Error e9

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Error E8

A fatal error has occurred.

Turn the printer off, and then on again.

If the problem persists, contact HP.

Error E9

A firmware or printer update error has occurred.

Turn the printer off, and then on again.

If this does not solve the problem, download the latest printer firmware. Visit the

HP support website

for more

information. You might need a USB cable to temporarily connect the printer to your computer.

Power button light

Status

Cause and Solution

On

The printer is on.

Off

The printer is powered off.

Dimmed

The printer is in Sleep mode. See

Energy Save Mode or Sleep

mode

.

Blinking

The printer is turning on or off, or processing a job.

To cancel the job, press the Cancel button

.

Fast blinking

If the front door is open, close it.

If the front door is closed, and the light is blinking fast, the

printer is in an error state. Check your computer or device

for any messages that can help provide more information. If

need, try printing a page to generate an onscreen message.

Document icon and paper errors

For errors relating to paper mismatch or jams, see

Error codes

.

48

Chapter 8  Solve a problem

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