Plasmon V15 - Manual (Page 124)

Plasmon V 15 AIT Tape Library User Manual
Page 122
The following table lists the library hardware error conditions in numerical order.
Table 20. V15 Operator Panel LCD Error Codes
LCD
Code
Description Corrective Action
11 Source empty. There is no
cartridge in the source loca-
tion. Install a cartridge in the source location or redirect the
robot to another location.
12 Destination full. A cartridge
already exists in the destina-
tion location. Remove the cartridge from the destination or redirect the
robot to another location.
13 Put failure. The robot could
not place a cartridge because
of mechanical problems. Open the door and remove the magazines. Make sure
there is nothing blocking the robot or the tape drives.
Make sure the library and tape drives are not being used
by any host, then reset the library.
If the error persists, the robot may need to be replaced.
Contact your service provider.
14 Pick failure. The robot could
not pick a cartridge because of
mechanical problems. Open the door and remove the magazines. Make sure
there is nothing blocking the robot or the tape drives.
Make sure the library and tape drives are not being used
by any host, then reset the library.
If the error persists, the robot may need to be replaced.
Contact your service provider.
15 No source element. No mag-
azine was installed at the
selected location. Install a magazine or redirect the robot.
If a magazine is already installed when either of these
error codes displays, reset the library.
If the error persists, contact your service provider.
16 No destination element. No
magazine was installed at the
selected location.
18 Source inside drive. The
robot could not successfully
pick a cartridge because it was
still loaded in the tape drive. Open the door and manually eject the cartridge from the
tape drive. Or, redirect the robot to another source loca-
tion.
If the error persists, contact your service provider.
30 R axis does not move. The
robot could not move along
the reach axis. Open the door and remove the magazines. Look for any-
thing that might be obstructing the gripper or the robot’s
path along the reach axis.
Make sure the library and tape drives are not being used
by any host, then reset the library from the operator
panel.
If there are no obstructions and the error persists, the
robot may need to be replaced. Contact your service
provider.