Customer service contacts, Customer training, Downloads and software – GE Industrial Solutions Galaxy Vector Rack Mounted Controller J85501M-1 User Manual

Page 14

Advertising
background image

Galaxy Rack-Mounted Vector Controller J85501M-1

1 - 2 Introduction

Issue 2 January 2008

In addition to rectifier and converter control, the J85501M-1
Vector Controller provides:

Front panel alarm and plant status

Form C or transfer type alarm contacts

Modem or network remote access

Low voltage disconnect

Local RS-232 access

This manual describes the basic features, operation, installation
and configuration, acceptance testing, troubleshooting, and
repair of the J85501M-1 Galaxy Vector Controller.

Customer Service Contacts

Customer Service,

Technical Support,

Product Repair and

Return, and

Warranty Service

For customers in the United States, Canada, Puerto Rico, and the
US Virgin Islands, call 1-800-THE-1PWR (1-800-843-1797).
This number is staffed from 7:00 am to 5:00 pm Central Time
(zone 6), Monday through Friday, on normal business days. At
other times this number is still available, but for emergencies
only. Services provided through this contact include initiating
the spare parts procurement process, ordering documents,
product warranty administration, and providing other product
and service information.

For other customers worldwide the 800 number may be accessed
after first dialing the AT&T Direct country code for the country
where the call is originating, or you may contact your local field
support center or your sales representative to discuss your
specific needs.

Customer Training

Lineage Power offers customer training on many Power Systems
products. For information call 1-972-284-2163. This number is
answered from 8:00 a.m. until 4:30 p.m., Central Time Zone
(Zone 6), Monday through Friday.

Downloads and

Software

To download the latest product information, product software
and software upgrades, visit our web site at

http://www.lineagepower.com

Advertising