Luminex 200 User Manual with IS 2.3 Software - Manual (Page 47)

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MAP Technology Troubleshooting
PN 89-00002-00-144 Rev. B 4 - 5
Sample arm is stuck in the
down position The sample probe height is too
low, or the path to the well is
blocked. DO NOT turn off the Luminex
XYP instrument.
1. Remove the blue light
housing from the analyzer.
2. Unscrew the Cheminert
fitting. The system monitor
changes from “Busy” to
“Running” and sample
acquisition continues. Click
Cancel to make adjustments
before continuing with the
rest of the samples.
3. If the sample arm does not
raise, save the data that has
been collected. Turn off the
analyzer, but keep the XYP
instrument on.
4. Exit the Luminex IS
Software.
5. Turn the analyzer back on
and restart the software.
6. Run a Wash with distilled
water to remove air from
the system.
7. Verify probe height.
Sample arm does not go down
smoothly. The 96-well plate is incorrectly
seated in the XYP instrument. Adjust the 96-well plate.
The 96-well plate is warped. Inspect the 96-well plate.
Replace it if it is warped.
The sample arm is misaligned. Readjust the sample arm
horizontal alignment.
The sample probe is bent. Remove the sample probe from
the Luminex 200 analyzer. Roll
it on a flat surface. If it does not
roll smoothly, replace it with a
new sample probe. Adjust the
sample probe height (see
page 3-2).