Luminex 200 User Manual with IS 2.3 Software - Manual (Page 57)

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MAP Technology Troubleshooting
PN 89-00002-00-144 Rev. B 4 - 15
Sample High or Low The results do not fall within the
highest and lowest standards. Verify that you selected the
correct template.
The wrong control lot number
or target values are selected. Verify that the correct control
lot number and target values
were selected and entered
correctly.
Verify that the system is
functioning properly by running
system calibrators and controls.
If the sample is noted as High,
dilute the sample following the
kit manufacturer’s suggestions.
If the sample is noted as Low,
vortex the sample to ensure
homogeneity.
Sample Timed Out The samples are concentrated. Verify that the samples are
properly mixed.
Not enough sample loaded into
the well. Verify that you loaded the
correct sample volume to the
well.
The sample probe is clogged. Clean the sample probe. See
page 3-5.
Sample probe height is
incorrect. Adjust the sample probe height.
See page 3-2.
There is a clog in the sample
line. Clean the sample probe, then
flush the system. See page 3-5.
Verify that the delta cal
temperature is within
±
3.0. If
the system is not within these
limits, recalibrate, then run the
sample again.
Sample Empty Detected The system completely acquired
the entire sample volume. Verify that you properly mixed
the samples before dispensing
into the wells.
There is no sample in the
designated well. Verify that you loaded the
sample to the correct well on the
plate.
Verify that the sample volume
added to the well is correct.
The probe is clogged. Clean the sample probe. See
page 3-5.