Triton 97XX Series Operation Manual - Manual (Page 191)

TRITON SYSTEMS, INC.
SECTION 5 - MANAGEMENT FUNCTIONS O
PERATION
M
ANUAL
- M
ODEL
97XX-Series
5-136
9700-S ERIES 9705-S ERIES 9710-S ERIES 9750-S ERIES
HEARTBEAT MESSAGE
F ACTORY D EFAULT : DISABLED
A CCESS I NSTRUCTIONS :
1. Select TERMINAL CONFIGURATION from the MANAGEMENT
FUNCTIONS menu.
2. Select SET TERMINAL PARAMETERS.
3. Select MORE.
4. Select ATM MONITORING.
5. Select HEARTBEAT MESSAGE.
D
ESCRIPTION
:
The HEARTBEAT MESSAGE feature is designed to provide a
means of reporting communications system status to the host pro-
cessor.
Status reporting by dial-up ATMs is now the norm, but the single
most important feature that cannot be monitored is the communi-
cations status. The absence of transactions from a particular ter-
minal can means one of two things. Usually the lack of calls indi-
cates nothing more than a slow period. Sometimes, though, a
piece of the communications system will fail and inhibit any calls
from being made. The host has no way of determining which sce-
nario is occurring in any kind of real-time mode. The Heartbeat
Message overcomes this limitation.
When this feature is ENABLED, the terminal will call the host after
a period of inactivity. During this call, the terminal will request a
COMMS KEY DOWNLOAD (the normal configuration download
request), and will also report status (if the STATUS MONITORING
function is ENABLED). This allows the host to determine if a par-
ticular terminal is still in operation, even though it may not be per-
forming any transactions at the time. With this feature enabled,
the host can finally monitor communications system failures.
The Heartbeat Message feature on the Cash Dispenser has sev-
eral parameters that must be set to operate properly. These pa-
rameters are:
1. HEARTBEAT MESSAGE. This parameters turns on or off the
regular call to the host.
2. DELAY PERIOD. This parameter sets the time interval that
must expire before a Heartbeat Message will be sent. It is
specified in minutes.