Triton 97XX Series Operation Manual - Manual (Page 234)

TRITON SYSTEMS, INC. 8-11
SECTION 8 - ERROR RECOVERY O
PERATION
M
ANUAL
- M
ODEL
97XX-Series
ERROR RECOVERY PROCEDURE
4
1. Unlock and open the Cash Dispenser control panel and turn
power OFF.
2. Check the paper feed path. Ensure no cables or ground wire is
impeding paper path between paper roll and printer.
3. Cut paper between paper roll and printer with a set of scissors.
Open printer by loosening the thumb screw on side of printer
mechanism. Lift printer head and gently pull paper from front
of printer. NEVER PULL PAPER BACKWARD FROM THE
REAR OF PRINTER.
4. Check the blue tension lever located opposite side of printer.
Blue lever should be actuating (touching) a clear plastic micro-
switch that has white wires running to it. If it isn’t, move lever
until it’s actuating switch. (Blue lever gets moved inadvert-
ently sometimes when printer is opened)
5. Turn power ON. With printer still open, touch manual feed
button and watch roller turn. Inspect for any paper shreds in
roller.
6. Close printer and tighten thumb screw. Feed paper roll into
printer. Paper should feed automatically for a short distance.
Push manual feed button until receipt paper exits front of con-
trol panel.
7. If error is displayed on screen, try resetting error. If error clears,
go to Management Functions, enter password, then to Diag-
nostics. Select TEST RECEIPT PRINTER and wait for re-
ceipt. If receipt prints, exit back out to Customer screen
8. Other causes may be low or out of paper. See the applicable
Operations Manual for paper roll replacement procedure. Also,
paper guide on printer bracket must be parallel to printer path
entrance, and paper support bracket must be perpendicular to
paper path entrance.
9. If the error appears again, call your service provider.
This Procedure applies to
the following error codes:
138, 139, 140, 141