Communication problems, Communication problems -6, 6 communication problems – Triton 97XX Series Operation Manual User Manual

Page 219

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TRITON SYSTEMS, INC.

SECTION 6 - MAINTENANCE

O

PERATION

M

ANUAL

- M

ODEL

97XX-Series

6-6

Communication Problems

Follow these steps to recover from “System Unavailable” and “Com-
munication Error” conditions.

1.

Reset the ATM. If the problem still exists, continue with next
step.

2.

Open the ATM control panel. Plug the base unit of a telephone
(NOT the handset) into the phone jack on the third card from
the top in the card cage.

3.

Listen for a dial tone. If there is a dial tone, unplug the telephone.
Close the ATM control panel. Contact your service provider.

4.

If there is no dial tone, plug the telephone into the wall jack for
the ATM phone line. If there is no dial tone, there is a facility
phone line problem. Contact your telephone service provider
for assistance.

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