Cleaning the enclosure, Cleaning the display, Card reader cleaning – Triton RL5000 User Manual User Manual

Page 143: Card reader problems

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AINTENANCE

Cleaning the Enclosure

The ATM front panel is highly durable,
resisting scratches and finger smudges.
However, occasional cleaning of the
front panel and the plastic enclosure may
be desirable. A soft dry or slightly damp
cloth may be used for cleaning. For best
results, use a weak solution of a mild

detergent and water.

Cleaning the Display

The Liquid Crystal Display (LCD) on
the front of the cash dispenser has a
plastic protective window that should
be cleaned only with a SOFT cloth,
dampened with a weak solution of a mild
detergent and water.

***WARNING***

Avoid using abrasive cleaners on
any surface of the terminal. Do not
spray liquid cleaner directly on the
unit.

Card Reader Cleaning

Special cleaning cards are available for
proper maintenance of the card reader.
The reader should be cleaned at least
once a month by inserting and remov-
ing a cleaning card, as shown in Figure
6-11. It may be necessary to clean the
card reader more often in locations that
see heavy usage.

***WARNING***

Do not use any abrasive cleaners
on the window, as it will scratch.
Do not spray liquids onto the
screen, as they may run down in-

side the unit and cause damage.

Figure 6-11. Use the cleaning cards
on a monthly basis to maintain
effective card reader operation.

Card Reader Problems

The following procedures provide help

in recovering from card reader problems.

Can’t Read Customer Card

1.

Access Management Functions
main menu.

2.

Select the Diagnostics option.
Select the Card Reader option.

3.

Select the Scan Card option.

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