Triton RL5000 User Manual User Manual
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E
RROR
R
ECOVERY
ERROR RECOVERY PROCEDURE
17
1.
Attempt to Reset Terminal Error. If the error condition is cleared, go to
Step 2. If the error condition is not cleared, go to Step 3.
2.
Return to the Customer Welcome screen and resume normal operation.
3.
Verify that the Optional Screens/Buttons have been enabled or disabled.
Refer to Terminal Configurations for acount/transaction types. If necessary,
change the options available for your needs. Continue with Step 4.
4.
Attempt to Reset Terminal Error using the procedure in Step 1 If the error
condition is cleared, return to the Customer Welcome screen and resume
normal operation using the procedure in Step 2. If the error condition has not
been cleared, go to Step 5.
5.
If the error condition was not cleared after following the steps outlined
above or occurs again after a period of normal operation, contact your service
provider for assistance.