2 troubleshooting guide – Aalborg TIO Totalizer I/O Flow Monitor/Controller User Manual

Page 72

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7.2

Troubleshooting Guide

69

NO.

INDICATION

LIKELY REASON

SOLUTION

1

LCD Display remains
blank when unit is
powered up. Status LED
is OFF

Power supply is bad or
polarity is reversed.

Measure voltage on pins 2 and 1 of the DB9
interface terminal connector. If voltage is
out of specified range, then replace power
supply with a new one. If polarity is
reversed (reading is negative) make correct
connection.

PC board is defective.

Return device to factory for repair.

2

LCD Displays flow read-
ing, but 4-20 mA set
point output signal
does not change

Wrong configuration of
J2 Input/Output
Jumpers

Check J2 jumper configuration (see Table
6.4)

External loop is open or
load resistance more
than 600 Ohm.

Check external connections to pins 5 and 6
of the DB9 interface terminal connector.
Make sure the loop resistance is less than
400 Ohm for 12Vdc power supply option
and 900 Ohm for 24Vdc power supply option.

4-20 mA circuitry is
burned out or damaged.

Using Key Pad, navigate to Submenu “
Device Diagnostic” and select submenu
“Analog Output Value”. Record the DAC
counts values and consult the factory with
findings.

3

Fluid flows through the
flow meter / controller,
but LCD Display and /or
Totalizer reading do not
respond to the flow.

The fluid flow rate is
below set Low flow cut-
off value.

Check settings for Low Flow Cut-Off value
and make required adjustment (see para-
graph 5.3.14 submenu “Low Flow Cut Off”).

Wrong configuration of
J2 Input/Output
Jumpers

Check J2 input jumper configuration (see
Table 6.4) If necessary contact factory for
additional help.

PC board is defective.

Using ESD precautions, measure voltage on
pins 4 and 6 of the DB9 interface terminal
connector. If voltage correlates with flow
meter / controller output signal, check ADC
counts: using Key Pad, navigate to
Submenu “Device Diagnostic” and select
submenu “ADC Input Counts”. Record the
ADC counts values and consult the factory
with findings.

4

Fluid flows through the
flow meter / controller,
LCD Display Flow Rate
reading responds to
flow, but Totalizer
reading is not changing.

The fluid flow rate is
below set “Totalizer #1
Flow Start” parameter
value.

Check settings for “Totalizer #1 Flow Start”
value and make required adjustment (see
paragraph 5.3.7.b submenu “Totalizer #1
Flow Start”).

Totalizer mode is dis-
abled

Check settings for “Totalizer #1 Mode”
parameter. Make sure Totalizer Mode set to
“Enabled” (see paragraph 5.3.7.a submenu
“Totalizer #1 Mode”).

Totalizer Power On
Delay parameter is set
to high value and
Totalizer is disabled by
firmware.

Check settings for “Totalizer Power On
Delay” (see paragraph 5.3.7.e submenu
“Totalizer #1 Power On Delay”). If settings

are too high, make required adjustment.

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