Troubleshooting, Error messages – Leica Biosystems IPC User Manual

Page 66

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64

Instructions for Use V 1.9 RevD – 05/2013

Error messages

(continued)

7. Troubleshooting

Display

code

Source of error

Troubleshooting solution

Faulty control data received (program bug)

Settings for the serial interface incorrect or the instru-

ment configuration conflicts with the PC configuration.

Carry out a RESET on the printer.

Check cable connection to the PC.

Check configuration of serial port of

the PC and reboot the PC.

Transmitted data do not contain confirmation of

receipt or data transmission was not confirmed by

the PC.

Follow the same procedure as for

ERROR 60.

Try another printer cable.

Print image exceeding the vertical limit.

Error caused by application software.

Print image exceeding the horizontal limit.

Error caused by application software.

The CRC test of the EEPROM returned an error when

the instrument was switched on.

Call Leica Technical Service.

...

Internal firmware error or

defective controller.

Call Leica Technical Service.

...

Mechanical problem makes ejection of cassettes from

magazine difficult.

Check ejection mechanism. Remove

foreign bodies, then clean with brush.

A print job was attempted with a storage fluid car-

tridge inserted.

Remove storage cartridge and insert

ink cartridge. Insert ink cartridge and

press LOADED to confirm. (Refer to

Chapter 4.9, p. 28-31

)

Power supply unit does not achieve standard operat-

ing voltage.

Call Leica Technical Service.

Firmware only partially loaded or not loaded at all.

Flash memory defective.

Call Leica Technical Service.

Wrong firmware.

Call Leica Technical Service.

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