Instrument problems, Ion 4.3, 3 instrument problems – Metrohm 828 IC Dual Suppressor User Manual

Page 40

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4 Troubleshooting - Problems

828 IC Dual Suppressor/ 8.828.1003 Instructions for Use

32

4.3 Instrument problems

Problem

Cause

Remedy

LED "Power" 1 does not
light up / no LED lights up

Remote switch 15 switched to

ON despite manual operation.

• Mains cable not connected.

• Fuse blown.

• Electronics fault.

• Switch off remote switch 15 = OFF.

• Connect the IC Dual Suppressor to the

mains supply.

Replace fuse, see Section 2.3.2

• Contact Metrohm Service.

No flow at "Flow Anode" 9
or "Flow Cathode"
10

• Blockage in flow path.

• See next box but one.

High pressure in system

• Pressure screws tightened up

too much.

• Blockage in flow path.

• Loosen pressure screws a little or replace

connection.

• See next box.

Blockage in flow path

• A capillary is blocked.

• The suppressor cell is blocked.

• Contact Metrohm Service; it may be

necessary to replace the suppressor cell
as described in Section 5.5.2.

Liquid escapes from drain
20

• Leak inside the instrument.

• Replace leaking connections, if the

suppressor cell is leaking replace it as
described in Section 5.5.2.

LED "Vacuum" 5 is red

• Leak in the vacuum chamber.

• Vacuum pump not working

properly.

• Contact Metrohm Service.

• Contact Metrohm Service.

LED "Current" 4 is not
green

• The pressure sensor (page

22) is not switching the
electrolysis current on.

• Check whether the high pressure pump is

running and that the set flow rate is
correct, see Section 3.1.

• Check for leaks in the liquid connections

and replace the connections if necessary.

LED "Voltage" 3 is red

• Suppressor cell not installed

correctly.

• The suppressor cell is

exhausted.

• The suppressor cell is faulty.

• Install the suppressor as described in

Section 5.5.2.

• Regenerate the cell, proceed as

described in Section 5.5.1.

• Exchange the suppressor cell as

described in Section 5.5.2.

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