Warranty and conformity, Warranty, 5 warranty and conformity – Metrohm 828 IC Dual Suppressor User Manual

Page 54

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6 Appendix

828 IC Dual Suppressor/ 8.828.1003 Instructions for Use

46

6.5 Warranty and conformity

6.5.1 Warranty

The warranty on our products is limited to defects that are traceable to

material, construction or manufacturing error which occur within 12

months from the day of delivery. In this case the defects will be rectified

in our workshops free of charge. Transport costs are to be paid by the

customer.
For day and night operation the warranty is limited to 6 months.
Glass breakage in the case of electrodes or other parts is not covered

by the warranty. Checks which are not a result of material or

manufacturing faults are also charged during the warranty period. For

parts from outside manufacturers, insofar as these constitute an

appreciable part of our instrument, the warranty stipulations of the

manufacturer in question apply.
With the regard to the guarantee of accuracy the technical

specifications in the instruction manual are authoritative.
Concerning defects in materials, construction or design as well as the

absence of guaranteed features the purchaser has no rights or claims

except those mentioned above.
If damage of the packaging is evident on receipt of a consignment or if

the goods show signs of transport damage after unpacking, the carrier

must be informed immediately and a written damage report demanded.

Lack of an official damage report releases Metrohm from any liability to

pay compensation.
If any instruments and parts have to be returned then the original

packaging should be used if at all possible. This applies above all to

instruments, electrodes, buret cylinders and PTFE pistons. Before

embedment in wood shavings or similar material the parts must be

packed in a dustproof package (for instruments the use of a plastic bag

is essential). If open assemblies are included that are sensitive to

electromagnetic voltages (e.g. data interfaces, etc.) then these must be

returned in the associated original protective packaging (e.g.

conductive protective bag). (Exception: assemblies with a built-in

voltage source belong in non-conductive protective packaging).
For damage which arises as a result of non-compliance with these

instructions no warranty responsibility whatsoever will be accepted by

Metrohm.

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