Metrohm 817 Bioscan - Manual (Page 79)

6.3 Warranty and conformity
817 Bioscan
71
6.3 Warranty and conformity
6.3.1 Warranty
The warranty on our products is limited to defects that are traceable to
material, construction or manufacturing error which occur within 12
months from the day of delivery. In such cases the defects will be recti-
fied in our workshops free of charge. Transport costs are to be paid by
the customer.
For day and night operation the warranty is limited to 6 months.
Glass breakage in the case of electrodes or other parts is not covered
by the warranty. Checks which we are asked to carry out during the
warranty period for reasons other than material or manufacturing faults
will be invoiced. For parts manufactured by third parties, insofar as
these constitute an appreciable part of our instrument, the warranty
stipulations of the manufacturer in question apply.
With the regard to the guarantee of accuracy, the technical specifica-
tions in the instruction manual are authoritative.
With regard to defects in material, construction or design as well as the
absence of guaranteed features, the purchaser has no rights or claims
except those mentioned above.
If damage of the packaging is evident on receipt of a consignment or if
the goods show signs of transport damage after unpacking, the carrier
must be informed immediately and a written damage report demanded.
Lack of an official damage report releases Metrohm from any liability to
pay compensation.
If any instruments and parts have to be returned, the original packaging
should be used if at all possible. This applies above all to instruments,
electrodes, burette cylinders and PTFE pistons. Before embedding
them in wood shavings or similar material, the parts must be packed in
a dustproof package (for instruments the use of a plastic bag is impera-
tive). If open assemblies are enclosed in the scope of delivery that are
sensitive to electromagnetic voltages (e.g. data interfaces etc.) these
must be returned in the associated original protective packaging (e.g.
conductive protective bag). (Exception: assemblies with built-in voltage
source belong in a non-conductive protective packaging).
For damage which arises as a result of non-compliance with these in-
structions, no warranty responsibility whatsoever will be accepted by
Metrohm.