Dell PowerVault 136T LTO/SDLT (Tape Library) - Manual (Page 10)

type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the system
itself. Make sure that the system documentation is available.
Dell Contact Numbers
The following table provides country-specific access codes and telephone numbers, websites, and email addresses that you can use to contact
Dell.
The codes required depend on where you are calling from as well as the destination of your call; in addition, each country has a different dialing
protocol. If you need assistance in determining which codes to use, contact a local or an international operator.
CAUTION: Before servicing any components inside your system, see Safety First —For You and Your Computer.
NOTE: Toll-free numbers are for use only within the country for which they are listed. Area codes are most often used to call long
distance within your own country (not internationally)—in other words, when your call originates in the same country you are calling.
Country (City)
International Access Code
Country Code
City Code Department Name or Service Area,
Website and E-mail Address
Area Codes,
Local Numbers, and Toll Free
Numbers
Australia (Sydney)
International Access Code:
0011
Country Code: 61
City Code: 2
Home and Small Business 1-300-65-55-33
Government and Business toll free: 1-800-633-559
Preferred Accounts Division (PAD) toll free: 1-800-060-889
Customer Care toll free: 1-800-819-339
Corporate Sales toll free: 1-800-808-385
Transaction Sales toll free: 1-800-808-312
Fax toll free: 1-800-818-341
Austria (Vienna)
International Access Code:
900
Country Code: 43
City Code: 1
Home/Small Business Sales 01 795 67602
Home/Small Business Fax 01 795 67605
Home/Small Business Customer Care 01 795 67603
Preferred Accounts/Corporate Customer Care 0660 8056
Home/Small Business Technical Support 01 795 67604
Preferred Accounts/Corporate Technical Support 0660 8779
Switchboard 01 491 04 0
Website: http://support.euro.dell.com
E-mail: [email protected]
Belgium (Brussels)
International Access Code: 00
Country Code: 32
City Code: 2
Technical Support 02 481 92 88
Customer Care 02 481 91 19
Home/Small Business Sales toll free: 0800 16884
Corporate Sales 02 481 91 00
Fax 02 481 92 99
Switchboard 02 481 91 00
Website: http://support.euro.dell.com
E-mail: [email protected]
Brazil
International Access Code:
0021
Country Code: 55
City Code: 51
Customer Support, Technical Support 0800 90 3355
Sales 0800 90 3366
Website: http://www.dell.com/br
Brunei
Country Code: 673
Customer Technical Support (Penang, Malaysia) 604 633 4966
Customer Service (Penang, Malaysia) 604 633 4949
Transaction Sales (Penang, Malaysia) 604 633 4955