Dell PowerVault 136T LTO/SDLT (Tape Library) - Manual (Page 76)

13 xx
Cannot read Barcode label or the label is bad.
Ensure that the barcode label was supplied by Dell or a Dell approved vendor.
Check the cartridge labels to ensure that they meet specifications, are properly installed, and not damaged or dirty. The cartridge
slots in question are displayed with the Service Action Code.
Ensure that scan beam is not obstructed.
Retry the failing operation.
Power Off and On the PowerVault 136T LTO Library to recover from the error. Use the Rear Switch to perform this action, wait at
least one minute between power Off and On.
Contact Dell Customer Support .
14 xx
The system detects that the Serial Number is missing from its NVRAM.
Record and re-enter the System Serial Number by either of these two methods:
l Using the serial cable and HyperTerminal, enter the setser command from the HyperTerminal prompt.
l Using the Menu panel, proceed through Menu>More>Service>Start. For Service>Advanced, use 4535 as the password.
Select Serial # and enter the serial number.
Contact Dell Customer Support .
15 xx
An intermittent scanning error was detected. During Demo, the library performs inventory after each complete demo
cycle and detects a mismatch between the number of cartridges scanned and its previous database.
Note the number of cartridges installed in the library and use the Operator Panel to compare this information with the number of
cartridges reported by the library. Examine the cartridges that are installed but not reported by the library for the proper cartridge
labels, replace labels if necessary. Note that if a whole column of cartridges is missing, the column fiducial label can be defective, in
this case the whole storage column must be replaced.
If all labels are correct, clear the SAC and retry the Demo program
Contact Dell Customer Support .
21 xx
NVRAM failures.
Check the Library configuration and re-enter all data (SCSI ID, Time/Date, Library Serial Number, etc.).
Power Off and On the Dell PowerVault 136T LTO Library a few times and see if the same error conditions re-appear. Use the Rear
Switch to perform this action. Wait at least one minute between power Off and On.
Contact Dell Customer Support .
39 xx
An external network error was detected by the Remote Management Unit (RMU).
Ensure that the network cable is properly connected to the RMU.
Verify that the network the RMU is connected to is working properly.
Contact Dell Customer Support .
40 xx
The Library detects that Servo power is missing.
Contact Dell Customer Support .
42 xx
A wrong library configuration is detected: the mailbox storage column is missing.
Check to make sure that the mailbox column is installed and the fiducial label is properly installed and not damaged. The fiducial
label is present on both the single slot Mailbox and the multi-slot Mailbox.
Contact Dell Customer Support .
43 xx
An unknown library configuration is detected; the barcode scanner is unable to read the fiducial label located on the
storage column or storage magazine during a Teach operation.
Ensure that the Microcode level in the PowerVault 136T LTO Library supports the Hardware installed. See About Menu Selection .
Check for a dirty, damaged, missing or wrong fiducial label located at the storage array in the Library.
Contact Dell Customer Support .
44 xx
An unknown fiducial label is detected during a Teach operation.
Ensure that the Microcode level in the PowerVault 136T LTO Library supports the Hardware installed. See About Menu Selection .
Check for a dirty, damaged, missing or wrong fiducial label where the picker is positioned.
Contact Dell Customer Support .
45 xx
The fiducial label installed on the tape drive does not match the drive installed in the drive module. The "xx" part of the
SAC identifies the drive.
Replace the Tape Drive Module with a DELL certified part.