Section 8 troubleshooting – ALTANA LCS III User Manual

Page 88

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87

Section 8

Troubleshooting

Problem/Display screen

Likely Cause

Action

Please insert adapter Z.

For measurements with 11mm round
cells the adapter Z is required.

Insert the adapter Z into cell
compartment #2.

Press OK.

Color = ***

Spectrum locus outside the measuring
range.

Dilute the sample or select appropriate
color scale.

Absorbance > 3.5!

The measured absorbance exceeds 3.5

Dilute the sample and repeat the
measurement

Concentration too high!

Calculated concentration is higher than
999999

Dilute the sample and repeat the
measurement

Error
Selfcheck stopped.
Please check the lamp.
Please close the lid.
Error [xx]

Self-Check Test stops while starting the
instrument

Check the lamp and replace, if
necessary.

Close the lid.

Press Start Again.

Error
Selfcheck stopped. Please remove
the cuvette
Please close the lid.

Self-Check Test stops while starting the
instrument

Remove the cuvette/sample cell from
the cell compartment.

Press OK.

Error
Selfcheck stopped.
Hardware error.
Error [x]

Electronic defect

Contact the manufacturer or a sales
representative and indicate the error
number

Error
Too much ambient light!
Move device into shade
or close the lid!

The instrument sensors detects too
much ambient light.

Reduce ambient light. (Avoid direct sun
light.)

Close the lid.

Negative result!

The calculated result is negative

Check the concentration of the sample

No evaluation!

Error in the test database / user
database

Check the programming

Contact the manufacturer or a sales
representative

Over measuring range

The measured absorbance is above the
calibration range of the test

Dilute the sample and repeat the
measurement

Under measuring range

The measured absorbance is below the
calibration range of the test

If possible, select a test with a lower
measurement range or use a
cuvette/sample cell with a longer path
length

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