Cygnion CG 2400 - Manual (Page 162)

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CyberGenie will not play the next message until you
say Next or press 1 on the handset.
Messages are automatically saved unless deleted.
Retrieving Messages Remotely
You can access CyberGenie from any external
telephone if the system is configured to route
incoming calls to the Auto Attendant.
NOTE: If the system is
configured to route
calls to a specific caller
or to ring all handsets,
you must wait until you
are listening to a
voicemail message,
then perform the steps
below before the
message finishes.
To access messages remotely:
1. Call CyberGenie from an outside line.
2. When the Welcome greeting finishes playing, say
CyberGenie or I want to log in or press the *
key.
3. When prompted, say your name.
4. CyberGenie will ask for your PIN. Say the number
or enter it from your keypad.
5. CyberGenie responds with: Yes, [your name]?
6. Say Mail menu or press 7. See mail menu
commands above.
CyberGenie Greeting
Messages
CyberGenie@Work provides different outgoing
messages that you can change or modify from the
handset:
Welcome greetings If an external phone line is configured to route calls
directly to CyberGenie, this is the main greeting a
caller hears when a call comes in. The greeting can
be set differently for business hours and
non-business hours.
Voicemail greetings When a caller cannot reach the desired party, the call
is usually routed to voicemail: either the system
N EXT 1 M OVE TO THE NEXT MESSAGE
P REVIOUS 2 R ETURN TO THE PREVIOUS MESSAGE