Additional help, Help from the handset, Other technical support options – Cygnion CG 2400 User Manual

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Additional Help

In addition to the printed documentation and the
online help, your Cygnion CG 2400 System provides
other levels of help.

Help from the Handset

Obtain general help on how to perform system
operations using the handset by pressing 0 or by
saying I Need Help during a CyberGenie session at
the main menu level. CyberGenie will provide a list of
help options from which to select. Select an option by
either pressing the corresponding handset key or by
the number associated with the option.

Other Technical Support
Options

Have a question?

The CyberGenie

Customer Support

Center has answers

Occasionally, we all need help with products
purchased for use in our office or home, and the
CyberGenie Customer Support Center is there to
provide just that—help when you need it. Our goal is
to provide you fast, easy and reliable ways for
getting answers to questions regarding the use of
CyberGenie. We offer four convenient support
methods that allow you to request assistance
anytime, anywhere. Telephone, web, email or fax—
choose the one that works best for you!

Register your

product!

In order to obtain support, you must first register
your CyberGenie system. This can be done in three
ways:
1. Access the help button from the CyberGenie

window and choose the registration option that
allows you to complete and submit the
registration directly on the Internet.

2. Mail or fax in your product registration card or

print out the product registration form that can
be accessed from the help button of CyberGenie
window.

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