Cygnion CG 2400 User Manual

Page 221

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System Routing

A call has been automatically routed to handset or
voicemail by system.

Redirect

A call is being redirected.

Forward

A call is being forwarded.

Swap

User has switched between active call and call on
hold.

Transfer

A call is being transferred.

Blind transfer

User has transferred call and hung up before call was
answered.

Disconnects

A call has been disconnected.

Retrieve

A parked call has been retrieved.

Park

A call has been parked.

Conference

A call has been conferenced in.

Message Notification

A message notification has been sent by CyberGenie
to a user.

Auto-Attendant

Timeout

A call has been re-routed after three failed attempts
by CyberGenie to understand caller request.

Paging

System is ringing all handsets.

No Handset

User does not have handset assigned.

Busy Forward

A call was forwarded from handset because of busy
signal.

Call Rejected

A call has been sent to the call rejection message.

Call Waiting Accepted

A handset user has taken a call that came in on call
waiting.

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