Cygnion CG 2400 - Manual (Page 94)

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Overall Call Settings
Call setting include:
CyberGenie’s voice CyberGenie uses a
synthesized human voice to assist callers and
interact with users. You have two options: male
or female. CyberGenie’s voice gender only affects
the voice that assists callers and interacts with
users. It does not affect recorded outgoing
messages.
Barge-in control The ability to retrieve or join in
on an active call on another handset or analog
phone can be turned on or off. (See “Retrieving a
Call” on page 166.)
NOTE: CyberGenie
comes with a default
.wav file called
musichld.wav, but any
.wav file can be used.
On-hold music CyberGenie comes with a pre-
recorded musical loop that plays when the caller
is on hold. You can change what the user hears to
another music file or a message file. If you have a
sound recording application on your PC, you can
use this feature to record your own promotions,
special messages or music for on-hold listening.
To change the CyberGenie voice:
1. Click the down arrow on CyberGenie Voice to
view a drop-down list.
2. Click the desired gender.
To set barge-in control:
Click to check the Allow retrieve line function to
barge in on active calls option if you want users to
be able to barge in on active calls.
Uncheck it to prevent this from occuring.
To change the existing on-hold music:
1. To hear the existing on-hold music, click on
the On-Hold Music file description. A media
window will open and play the music.